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  • Customer Support

A centralized knowledge hub for customer support team

CorpGenius provides your customer support team with a single source of truth, centralizing help resources, troubleshooting guides, and valuable learnings. This enables employees to self-serve information, resolve tickets faster, and work smarter. Connect your company data to our AI-driven app and let CorpGenius become your team’s most knowledgeable assistant.

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Customer Support Overview

Why choose CorpGenius

Maximize customer support productivity

Quickly find documents and FAQs
Quickly find documents and FAQs
Equip new hires from day one
Equip new hires from day one
Get answers in just seconds
Get answers in just seconds
Cut Internal Chat Noise by 30%
Cut Internal Chat Noise by 30%
Efficient Knowledge Management
  • Unified Data Source

Efficient Knowledge Management

Provide your agents with instant, AI-powered answers from your connected tools. Reduce research time and accelerate issue resolution with quality insights available when they need them. CorpGenius connects knowledge across your systems, ensuring critical information is always at their fingertips.

Centralized document access

Instant contextual search

24/7 availability

Reduce research time

  • Unified Knowledge Hub

Streamlined Information Access

Centralize your customer support resources with CorpGenius, ensuring your team has seamless access to all necessary information in one place.

Instant and direct inquiries

Tailored answers

All docs and guides in one hub

Access information anytime

Streamlined Information Access
Customer support

The ultimate assistant for customer support professionals

weekly won back from info hunts
0 hours
daily saved per employee
0 hours
reduction in noisy internal chat
0 %
happier and more productive team
0 %
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Real-World Applications
Real-World Applications of CorpGenius in Customer Support

  • Avoid System Switching

    Support agents can find answers without navigating multiple platforms.

  • Proactive Suggestions

    Tailored recommendations help support agents resolve tickets faster.

  • Knowledge Base Improvement

    Identify recurring issues to enhance the knowledge base.

  • Customer Interaction Insights

    Leverage insights from past customer interactions to improve service.

Integrate like a Genius

Integrate CorpGenius with 100+ communication tools, cloud storage, and CRM apps to make collaborating with your team easier. 

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Enhance customer support workflow with CorpGenius

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Looking for a smarter way to work? Discover CorpGenius, the AI-powered work assistant that provides instant, accurate answers to all your work-related questions, seamlessly integrating with your data sources.

Industries

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Information Technology
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Logistics & Transportation
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Retail
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Sales & Marketing

Teams

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Human Resources
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Product & Engineering
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Customer Support
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Legal
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